Live Arrival Guarantee

Your items will be shipped to the address provided in PayPal. Our standard shipping methods are USPS Priority mail 1-3 day or FedEx Ground. USPS Priority nor FedEx ground guarantees delivery times, it is an estimated time frame only. We are not responsible for courier delays or longer then 3 day transit times. You can message us for Express shipping or FedEx overnight service (this carries an additional charge). 

LAG or live arrival guarantee: We guarantee your live order as long as temperatures are between 45°F and 80°F. If temperatures are below 45 degrees F or over 80 degrees F shipping is at buyers own risk. If there is an issue and temperatures are between 45°F and 80°F you must contact us within 2 hours of arrival as determined by tracking information provided by the courier. Video proof of stated issue is required.